Technical Support Engineer

Customer Support / Sales & Marketing

Primary work location

Stans

All workplaces:

Stans

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks

• Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
• Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
• Work in a 24/7 operation (early and late shifts, as well as weekends and holidays
• Identify product improvements and initiate potential modifications, and work on group or individual projects
• Possibility of traveling to customers and service centres for giving hands-on training for troubleshooting and improving customer relationship, as well as attending conferences

With this you convince us

• Several years of experience in aircraft maintenance in either Mechanical Systems and Structural Design or Avionics and Electrical Systems. MCC/AOG support experience is preferred
• EASA B1/B2 or equivalent level of training, preferably for the Pilatus PC-12 or PC-24, a BSc. in professional aeronautics would be an advantage
• High level of responsibility and structured approach
• Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
• Very good English skills (min. B2 level) are mandatory, German is an advantage

What we offer

• A committed, international team and unique projects
• Individual pension solutions
• Support for training and opportunities for personal and professional development
• Discounted meals in our staff restaurant and various discounts for employees
• Team events at which we celebrate our successes together

Become part of the Pilatus family

• We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
• For impressions: Check Instagram «pilatusaircraft»

YOUR CONTACT
Maria Gageatu
HR Recruiter
+41 41 666 90 50
pilatus-aircraft.com