Customer Service Administrator (m/f) 100%

Career Level: Junior orYoung Professional

Workload: 100%

Start & Duration: Immediate start for 10 months, with option for extension

Location: Zurich / ZH

Project ID: A202652710 (please always refer to this ID when contacting us)

Our client in the telecommunications industry provides simple and reliable mobile and internet services with strong coverage across Switzerland and user-friendly plans tailored to everyday needs.

Your expertise matters: univativ connects you with companies that value professional competence and in-depth know-how. Whether you are looking to enhance your career through exciting projects, contribute your knowledge in responsible positions, or further develop yourself in a new environment – we support you in taking the next step. Together, we will find the challenge that matches your experience and career goals.

What You Can Expect

• Administrative support within Customer Service Management
• Managing and updating customer contracts and data
• Working mainly with Excel and internal systems
• Supporting order processing and administrative tasks in SAP
• Maintaining customer and contract information accurately

What You Should Bring

• Commercial background with around 3 years of professional experience
• Very good Excel skills are required
• SAP knowledge is an advantage
• Telecom experience is a strong plus
• Structured, reliable, and customer-oriented personality
• Fluent in English and French; German is an advantage

What We Offer

• Flexible working environment supporting both office and remote work
• Collaborative team culture with supportive colleagues and transparent communication
• Opportunities to learn and develop new skills in a dynamic industry
• Stable employer with a strong market presence in Switzerland
• Modern tools and systems that enable efficient and streamlined daily work

Interested?

Then send us your complete application documents (CV, references, diplomas) including the reference number A202652710via email or alternatively use the online application form on our homepage.

Any Questions?

univativ Schweiz AG
Ms. Vivianne Schneider, Teamlead HR
Mobile: +41 78 730 41 31