Customer Service (Import/Export/Cross Trade)

Evergreen Group began with the establishment of Evergreen Marine Corporation (EMC) by Dr. Yung-Fa Chang on September 1, 1968. From humble beginnings operating just one secondhand general cargo vessel, Evergreen has grown throughout its history to gain many outstanding achievements. It is now one of the leading international shipping companies in terms of its fleet operations, service quality and innovative shipbuilding concepts.

And Evergreen is celebrating our 55 year anniversary in shipping industry in 2023.

As a global carrier, we are committed to continuous improvement of our service for our customers and to consistently meet their requirements.

We always believe that we must be serious with environmental protection and through CSR we can demonstrate the value of our sustainable developments.

The global container transportation market will still be a challenge in the future. The problems it may encounter includes the uncertainty of global politics and economy, possible emergence of trade protectionism, the temporary imbalance of the shipping capability, geopolitical conflict, and fluctuation of the oil price. However, we believe the ships will navigate more safety with the development of technology and implementation of the environmental protection conventions will ensure a more environment-friendly shipping industry. The transportation industry in the form of alliances among the shipping companies will improve the utilization of the transport capacity on the market.

With the spirit of Evergreen – Challenge, innovation, and team, all of our folks will overcome the challenge positively and innovatively, we will implement the corporate governance and take our corporate social responsibility conscientiously.

http://www.evergreen-marine.com/tbi1/jsp/TBI1_CorporateProfile.jsp

We are looking for the candidate who is --

Fluent in English, German as both are the majority working languages in Basel area.

French and Mandarin are not required but will be one of your advantage.

Experienced in container shipping industry or logistic background i.e educational and working experience (especially in customer service at least 2-3 years).

Good coordination skills.

Team-oriented and good communication skills are required.

Self motivated and flexible to make job function reshuffle.

With great patience.

Good PC and MS Office knowledge.

Able to work full time ie 0830~1730 / Monday~Friday.

Able to join from January 2025

-Customer service

Daily contact with customers via phone calls and mails.Prepare shipping quotations as per customer requirement.

Arrange the booking, coordinate the equipment and space availability.

Coordinate the B/L instruction with documentation center.

Issue the Invoice and B/L.

Tracing the Invoice.

Substitute for other job functions ie Import, Export, Cross trade business and Logistic.