HEAD OF RETAIL OPERATIONS SWISS MARKET 100%

The company

Swatch, launched in 1983 by Nicolas G. Hayek, is a leading Swiss watchmaker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. Right from the start, Swatch connected with art and artists, and Swatch watches remain a prominent canvas for artists from a broad range of disciplines.

In order to reinforce the Swiss Market Department at its Headquarters in Biel/Bienne, Switzerland, SWATCH Ltd. is currently recruiting a

HEAD OF RETAIL OPERATIONS SWISS MARKET 100%

Job description

In this role, you will supervise the operations of 20 stores, and you will lead the Business Development Managers and the back-office team, currently around 130 employees. You represent Swatch Retail, act as an entrepreneur and are responsible for the entire organization and management of Retail.

The scope of duties includes the following activities:

• Responsibility and control for the turnover, budget and sales indicators, including setting targets for each store
• Optimisation and development of processes and structures
• Analysis and preparation of reports and statistics to monitor the development of the distribution network
• Human resources
  • Management, support and motivation of ~9 employees (direct reports)
  • Assistance with the recruitment of management staff
  • Intervention at the POS in case of problems with personnel (with HR and Retail Area Managers)
• Responsibility for the stock and inventory of the stores
• Regular Store Visits in the market
• Control of marketing expenses, cooperation in the implementation/planning of marketing activities inside and outside the stores
• Management and further development of the Retail Trainer and assistance in expanding and optimising the internal development program
• Distribution network expansion: all administrative and organizational work related to the renovation and opening of new Swatch Stores + Pop-Up Stores (including the preparation of business plans, budgeting, planning, etc.)
• Supervision and negotiation of contracts for the stores
• Together with the Retail Development & Visual Merchandising team, supervise the projects related to this team (store renovations, VM Guidelines, etc)

Profile

Requirements of the profile:

You are a retail specialist with a higher business education and several years of experience in a similar management position in retail (preferably in the fashion/lifestyle sector).

We are looking for a dynamic and innovative personality who can adapt quickly to various tasks and situations thanks to quick perception and high social competence. Due to your organisational talent and flexibility, you will remain calm, pragmatic and solution-oriented even in hectic situations.

As an enthusiastic and communicative role model, you will encourage and motivate your team to achieve the targets and objectives together. Results and customer-oriented, you have a strong business flair, analytical thinking and strong negotiation skills.

Professional requirements

Languages

You have an impeccable command of German and French and a fluent command of English (Italian would be an advantage).

Company address

Your new employer:

At Swatch we don't do boring. We thrive on innovation and infuse our pioneering and adventurous spirit into everything we do. As such we operate in a fast-paced and dynamic environment that values creativity, teamwork and openness. We want our people to feel inspired to bring their best and authentic self to work and actively seek to create an environment that prioritizes diversity, equity and inclusion and where individuals feel heard and appreciated.

We strongly believe that happy and healthy employees are the key to success. That is why we offer attractive benefits including:

Work and holidays:

• Flexible 40 working hours / week
• 30 days of annual leave

Health insurance / Pension fund:

• Contribution to health insurance costs
• First class pension fund

Maternity/Paternity :

• Extended maternity leave
• Family allowances beyond legal requirements

Further training:

• Training and development plan
• Paid language courses

Mobility:

• Unique and modern buildings and outdoor facilities
• Convenient location and access via public transport
• Free underground parking and access to bike sharing

F&B:

• Subsidized on-site canteen and food trucks
• Free coffee and tea

Other:

• Product discounts
• Wellness benefits and fitness programs
• Fun workplace events

Contact

If you feel this challenging opportunity meets your profile and expectations, please click on the APPLY link to send us your CV.

SWATCH Ltd.
Human Resources
Nicolas G. Hayek Strasse 1
CH - 2502 Biel/Bienne