offres d'emplois COOP

Are you:
Empathetic - do you understand the goals, drivers, and needs of others?
Service-oriented - ready to go the extra mile for your clients?
Strategic - do you see the bigger picture?

We are looking for an experienced Account Manager (m/w/d) to join our team, based in Zurich or Geneva.
As an Account Manager (m/w/d) with the world's leading health and security services company you will help organisations fulfil their duty of care responsibilities to ensure that their employees are protected from health and security threats wherever they are in the world.

International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 81 countries. Established 35 years ago, we have become the market leader for an extensive client base of Fortune 500 companies, NGO's and governments around the world.

Account Manager (m/w/d)

Job description:

Managing a predefined list of existing accounts to ensure 100% renewal is achieved and service utilisation is enhanced
Cross selling and up selling the range of products and services available to clients
Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients
Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal processes, new customer onboarding as well as routine account reviews and reporting
Investigating and preparing responses to customer complaints and quality assurance events
Developing cross border sales through proactive cooperation with other International SOS regions

Required profile:

Previous experience as an Account Manager in a professional services environment
Experience of selling in a global b2b sales environment
A natural networker and a team player
An excellent communicator and customer advocate
A passion for research and finding solutions
Excellent numeric, written, and commercial negotiation skills
Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
Fluency in written and spoken English and French, German is advantageous

What we offer:

Competitive salary including pension scheme
Flexible working environment
An opportunity to thrive in a global environment
Warm, supportive, and open company culture

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