Retail European Trainer For our client a company active in the high-end watch and jewellery industry we are looking for a Retail European Trainer to reinforce the training network of our International Retail Team in Geneva.
Entirely independent and pursuing a time-honored family tradition our client is a worldwide company cultivating the art of excellence and innovation. In their manufactures in Switzerland they produce entirely on their own watch and jewellery exceptional creations in line with their values quality creativity and heritage.
The responsibilities of this role will include but are not limited to
Educate and train Sales Associates and Boutique Managers in the Retail network.
Execute Mystery Shopping Program action plan in assigned geographic territory.
Delivering trainings with materials provided from HQ.
Shop floor coaching retail staff on a regular basis.
Build strong professional relationships with all in-store personnel.
Maintain a thorough understanding of the company collections and sales techniques.
Support all retail outlets in assigned geographic territory.
Ability to travel frequently with travel up to 60% of the time.
Based in Geneva Switzerland.
Experience as Product Trainer in the luxury industry.
Jewellery experience is a must.
Strong presentation and training skills with a proven and successful track record in a training environment.
Fluent in French and English. German will be considered as a strong asset. Italian or Spanish a plus.
Creativity and ability to energize internal and external sales staff.
Organizational and time management skills sufficient to work independently.
French and English perfectly fluent.
German a strong asset.
Italian or Spanish a plus.
5 avenue de Frontenex 1207 Genève