Due to the continued growth and expansion of our company, our international Sales and Distribution Centre, located in Brügg BE, Switzerland, is recruiting a
Your Mission:
- Professional Customer Service from A-Z
- Handling questions and complaints from customers, providing information on delivery times and stock situation
- Order processing and follow-up in contact with our Shipping department
- Answering and forwarding incoming emails and phone calls
- Providing certificates of origin and documentation
- Invoicing, credit notes and price control
- Backorder management (inform the customers and collaborate with our production for new delivery dates)
- Follow-up and maintenance of goods returns
- New customer opening creation and maintenance in our ERP system
- Manage appropriate filing system related to auditing requests and export document control
Your Profile:
- Completed administrative/commercial education (or similar)
- First experience within a Customer Service department, preferabely within an international organization
- Very good English skills - both spoken and written - as well as good French and/or German skills. Every other language is a plus
- Proficient computer and MS Office skills
- Stress resistant and reliable personality with very good communication skills
- Open minded, flexible and service oriented with excellent problem-solving skills
If you want to contribute to the Evolution in visual freedom™ and become part of our passionate international professional team, apply now! A great job experience and career development opportunities in an innovative medical device company are waiting for you!
Our HR Team is looking forward to receiving your full application in English by e-mail: jobs.ag@staar.com
For more information, please visit us online at:
www.staar.com
www.discovervisianicl.com
www.facebook.com/VisianICL